NACo Awards

Project Name	Department & Collaborations	Description
Department of Airports AOA Driver’s Training Video and Exam	Airports	The Airport Operations Area (AOA) online training and exam supports safety at six General Aviation Airports and assists with the reduction of Vehicle/Pedestrian Deviations. The Airport Operations Area (AOA) is the portion of an airport designed and used for landing, take off, or surface maneuvering of aircraft.
Age Wise Home and Community-Based Mental Health Services Expands Access for Seniors	Aging and Adult Services	The Age Wise Home and Community–Based Mental Health Services Program was established on July 1, 2018 by the San Bernardino County Department of Aging and Adult Services-Public Guardian (DAAS-PG) and is dedicated to serving San Bernardino County seniors aged 59 years and over who may benefit from an array of professional service and resource offerings.
COVID-19 Homebound Vaccination Program	Aging and Adult Services, Office of Emergency Services, Public Health	Homebound individuals residing in San Bernardino County face additional barriers to accessing life-saving COVID-19 vaccines. With a total area of 20,105 square miles of desert, valleys, and mountains, San Bernardino County ranks as the largest county in the contiguous United States.
Helpful Resources for Seniors Booklet Puts Vital Resources at Seniors’ Fingertips	Aging and Adult Services	The Helpful Numbers for Seniors (HNFS) booklet is a resource directory for seniors containing information for food/nutrition, housing, medical and safety resources throughout San Bernardino County. Each resource’s contact information and description of services are reviewed and revised yearly to ensure published information is accurate.
Arrowhead Regional Medical Center’s Clinical Documentation Integrity Program Pioneers Novel Approaches for Patient Treatment	Aging and Adult Services	The Clinical Documentation Integrity (CDI) Program at Arrowhead Regional Medical Center (ARMC) successfully reports impactful data of Severity of Illness (SOI) and Risk of Mortality (ROM) of our Medi-Cal community locally and nationally.
Senior and Disabled Adult Vaccination Outreach and Clinics: A Collaborative Effort	Aging and Adult Services, Public Health, Office of Emergency Services, County Administrative Office	Four main organs of San Bernardino County – the Department of Aging and Adult Services – Public Guardian (DAAS-PG), the Department of Public Health (DPH), the Office of Emergency Services (OES) and the County Administrative Office (CAO) collaborated to launch the Senior and Disabled Adult Vaccination Outreach and Clinics to ensure equitable distribution of the Coronavirus 2019 (COVID-19) vaccine to seniors and disabled adults in all regions of San Bernardino County, including underserved, rural and mountain communities.
Arrowhead Regional Medical Center’s Clinical Documentation Integrity Program Pioneers Novel Approaches for Patient Treatment	Arrowhead Regional Medical Center	The Clinical Documentation Integrity (CDI) Program at Arrowhead Regional Medical Center (ARMC) successfully reports impactful data of Severity of Illness (SOI) and Risk of Mortality (ROM) of our Medi-Cal community locally and nationally.
Arrowhead Regional Medical Center Launches New Pilot Program Pulsara Which Enables Faster Care and Better Communication	Arrowhead Regional Medical Center	Arrowhead Regional Medical Center has partnered with Pulsara, a HIPAA-compliant mobile application to create a pilot program that unites different departments or organizations by replacing multiple phone calls, radio reports, faxes, and pagers with one unified patient channel so that care providers experience reduced treatment times, reduced costs, and improve the lives of both patients and caregivers.
Assessor-Recorder-Clerk Mobile Unit	Assessor-Recorder-Clerk	The Assessor-Recorder-Clerk (ARC) office has increased delivery of services for constituents by creating a mobile office that travels to local communities located throughout San Bernardino County.
Employment Development Department Data Exchange Automation	Auditor-Controller/Treasurer/Tax Collector	The San Bernardino County Auditor-Controller/Treasurer/Tax Collector’s Revenue Recovery (ATC-RRD) Division works to ensure maximum recovery of debt owed to the County.
Invoice Management System (IMS)	Auditor-Controller/Treasurer/Tax Collector	In an average year, the Accounts Payable Section (ATC-AP) of the San Bernardino County Auditor-Controller/Treasurer/Tax Collector’s office processes and disburses over $4.1 billion.
Knowledge Management Program	Auditor-Controller/Treasurer/Tax Collector	The Auditor-Controller/Treasurer/Tax Collector’s (ATC) Knowledge Management Program (Program) is the preparation distilled to make data, information, learnings, and ultimately knowledge individually or collectively ready for employee absorption, action, and value creation.
Revenue Recovery Reporting & Analytics Automation	Auditor-Controller/Treasurer/Tax Collector	The San Bernardino County Auditor-Controller/Treasurer/Tax Collector’s (ATC) Revenue Recovery Division (ATC-RRD) receives a large volume of data that needs to be fully and appropriately utilized to generate 15 daily and monthly collection reports.
SAP Governance, Risk, and Compliance (SAP GRC) Implementation	Auditor-Controller/Treasurer/Tax Collector	The San Bernardino County Auditor-Controller/Treasurer/Tax Collector’s (ATC) SAP Center of Excellence (SAP CoE) is responsible for providing production support to all County SAP (enterprise software) end-users.
Community Program Planning	Behavioral Health	San Bernardino County Department of Behavioral Health (DBH) utilizes the Community Program Planning (CPP) process to allow for communication between the department and stakeholders regarding our services, outcomes, and other information related to the public behavioral health system of care.
Office of Disaster & Safety	Behavioral Health	The San Bernardino County Department of Behavioral Health’s (DBH) Office of Disaster and Safety provides disaster preparedness and response, as well as safety operations coordination supporting not only the Department’s workforce, consisting of 1400+ employees, but also community-based organizations, and the residents of San Bernardino County.
Partnership with Community Pharmacies	Behavioral Health	The Department of Behavioral Health (DBH) Outreach Training Program equips staff from different programs with the skills to effectively promote the department’s programs and services to a variety of audiences at different community events.
Project Hope COVID-19 Vaccination Clinics	Behavioral Health	Outpatient pharmacies have always been an essential community partner with the San Bernardino County Department of Behavioral Health (DBH) in helping meet the mental health needs of those we serve.
Recovery Happens	Behavioral Health	Recovery Happens is a free community event promoting recovery and the societal benefits of prevention, treatment, and recovery for mental and substance use disorders.
Resilient and Real Podcast	Behavioral Health	The Resilient and Real podcast, presented by the San Bernardino County Department of Behavioral Health (DBH), features open and honest discussions with subject matter experts, consumers, and staff regarding mental health, substance use disorders and self-care, to promote prevention, intervention, recovery, and resiliency for individuals, families, and communities.
On the Record Video Series: Countering COVID-19 Myths	Board of Supervisors Chairman Curt Hagman – Fourth District Office, Chairman and 4th District Supervisor Curt Hagman’s Office, Public Health, Arrowhead Regional Medical Center, County Administrative Office	Disinformation can be dangerous. That’s why San Bernardino County Board of Supervisors Chairman Curt Hagman launched “On the Record with Chairman Hagman,” a series of informative videos to separate fact from fiction in the often-confusing world of COVID-19 information.
A Collaborative Initiative for Supervising Foster Care Children	Children and Family Services, Children and Family Services and Preschool Services	In April 2020 during the Coronavirus Public Health Emergency, San Bernardino County Children and Family Services (CFS) and the Preschool Services Department (PSD) initiated a collaborative long-term program to ensure adequate supervision for children who are temporarily in CFS’ facilities awaiting regular foster care placement.
Child and Family Team (CFT) Surveys	Children and Family Services	Effective January 1, 2017, county child welfare and probation departments became required to convene Child and Family Teams (CFTs) as part of the case planning process for children, youth and non-minor dependents entering foster care.
Children Awaiting Placement Project Management Team	Children and Family Services	Transitional Care is “the care and supervision required to be provided by the child welfare agency during the period between removal of the child and/or non-minor dependent from their home or from an approved or licensed care provider and the placement of that child and/or non-minor dependent with an approved or licensed care provider.”
Isolation Quarantine Shelter (IQS) for Children/Youth	Children and Family Services, Children and Family Services, Department of Behavioral Health, Public Health, Office of Emergency Services, Human Services	In response to the State of Emergency declared on March 4, 2020 due to the Corona virus 2019 (COVID-19) pandemic, San Bernardino County Children and Family Services (CFS) in collaboration with the Department of Behavioral Health (DBH), Department of Public Health (DPH), the Office of Emergency Services (OES) and Human Services (HS) Facilities established an Isolation Quarantine Shelter (IQS).
ACEs Resources: Strengthening Children, Families and Communities	Children’s Network	The San Bernardino County Child Abuse Prevention Council/ACEs Taskforce found a correlation between a lack of readily available resources and services for families and an increase in incidences of higher ACEs scores.
Marketing Campaign	Child Support Services	Facing the challenge of decreasing caseloads statewide and in the local area, the San Bernardino County Department of Child Support Services (SBDCSS) conducted research, via listening sessions, customer surveys, Census Bureau data, and internal data analytics, and determined there wasn’t a clear understanding of the services offered by SBDCSS.
QLess	Child Support Services	San Bernadino County Department of Child Support Services (SBDCSS) recognized that today’s families lead complicated lifestyles, and customers expect us to provide more digital services that can save them time.
San Bernardino County Code Enforcement Cannabis Program	Code Enforcement	Cannabis Enforcement Program – San Bernardino County prohibits commercial cannabis cultivation in its unincorporated areas. The County code allows for a limited number of cannabis plants to be grown for personal use, but cultivation is explicitly prohibited for commercial purposes.
Using GIS Technology to Streamline Efforts to Respond to Illegal Dumping	Code Enforcement, Code Enforcement, Innovation and Technology Department	Illegal Dumping – Illegally disposing of unwanted items such as tires, construction material, mattresses, furniture, appliances, household trash, and hazardous materials – can create eyesores and severely impact a community’s appearance and the health of its residents.
Co-Creating a Land Acknowledgment at the San Bernardino County Museum	County Museum	In 2020, the San Bernardino County Museum led a project to create a Land Acknowledgment in collaboration with indigenous tribal governments in order to more effectively and authentically connect the public to the Museum’s mission and cultural spaces.
Here Comes the Sun: Solar Science and Spirituality	County Museum	In March 2021, the San Bernardino County Museum opened “Here Comes the Sun: Solar Science and Spirituality.” The exhibit is a multidisciplinary story about Earth’s largest star.
Inspired by Nature – Why Preservation Matters in Our Modern World	County Museum	“Inspired by Nature – Why Preservation Matters in Our Modern World,” opened at the San Bernardino County Museum in August 2021.
Military in the Mojave: An Enduring Legacy of Service in the High Desert	County Museum	In March 2021, the San Bernardino County Museum opened Military in the Mojave: An Enduring Legacy of Service in the High Desert at its branch museum site in Apple Valley, the Victory Valley Museum.
STAR:TNG Defense Attorney Portal	District Attorney	In October 2021, the San Bernardino County District Attorney’s Office (SBCDA or DA) a new portal for defense attorneys.
STAR:TNG District Attorney Case Management System	District Attorney	The San Bernardino County District Attorney’s Office (SBCDA or DA) deployed a new case management system, STAR:TNG in October 2021.
Peer Program for Prosecutors	District Attorney	The San Bernardino County District Attorney’s Office has recognized the value of providing a way for their employees and their family members to deal with personal and/or professional problems.
Library Mobile Application	Library	Three years ago, at the height of the coronavirus pandemic, library buildings around the world were closed to customers, limiting library services and hindering the ability to check out physical materials to customers, in-person.
Outstanding Service Award	Library	Each year, San Bernardino County honors one full-time employee from each County department with an Award for Excellence.
X-11 and Self-Service Enhancements	Library	The San Bernardino County Library strives to provide exceptional services that meet the literary, educational, professional, and recreational needs of the community members we serve.
Family Child Care Coaches & Partnering with First 5 San Bernardino	Preschool Services, Preschool Services and First 5 San Bernardino	San Bernardino County’s communities need childcare opportunities from many sources. Preschool Services provides Early Head Start-Child Care Partnerships, which are childcare family homes and businesses that are established in the community who need support to maintain a quality program.
Video and Media Tracking System	Probation, Probation and Innovation and Technology Department	The San Bernardino County Probation Video and Media Tracking System (PVMTS) project was developed to replace the legacy Juvenile Detention and Assessment Center (JDAC) Video Tracking website.
Mental Health Diversion (“MHD”)	Public Defender, Public Defender and Children’s Network	Mental Health Diversion (“MHD”) is a viable alternative to incarceration for the mentally ill population by allowing defendants in criminal cases to be evaluated, diagnosed, and placed into the appropriate community-based treatment programs.
Probation Training – Commercial Sexual Exploitation of Children: Harm Reduction Fundamentals when Engaging Youth With Complex Trauma	Public Defender	The San Bernardino County Public Defender’s Office, in partnership with Children’s Network, has created and facilitated a three-hour interactive training for San Bernardino County Probation Officers.
Automating Vaccination Data for COVID-19 Dashboards	Public Health	San Bernardino County, Department of Public Health (SBCDPH), Research, Assessment, and Planning (RAP) is dedicated to providing general information, data, and reporting to all residents within the County’s 20,000 square miles.
COVID-19 Ambassador Program	Public Health	San Bernardino County Health Ambassadors (Ambassadors) are a team of public health professionals that provide COVID-19-related outreach and education in the community to address county-wide concerns of: health literacy, health equity, information gaps and vaccine hesitancy through the means of health promotion and education.
COVID-19 Call Center	Public Health	In a time where uncertainty and ever-changing information is common, the COVID-19 Call Center provides the residents of San Bernardino County with a reliable resource for questions and resources related to COVID-19.
COVID-19 Community-based organization (CBO) Collaborative	Public Health	To reach our most vulnerable populations and to truly make lasting health improvements in our local communities during this unprecedented time, the San Bernardino County Department of Public Health, has engaged in non-traditional partnerships and collaborations with our community-based, faith-based and other community partners reaching across all areas of the County.
COVID-19 Over-the-Counter Antigen Testing Program	Public Health	The San Bernardino County Department of Public Health (SBCDPH), COVID-19 Over-the- Counter (OTC) Antigen Testing Program provides accessible testing services to the public through community partnerships at no cost.
COVID-19 Over-the-Counter (OTC) Partnership Program- Direct Equity Partnership Outreach Initiative	Public Health	On December 20, 2021, the Over-the-Counter (OTC) Partnership Program was created to provide testing resources to the San Bernardino County community.
COVID-19 Recovery Calls	Public Health	The San Bernardino COVID-19 Contact Tracing Program (CCTP) implemented a novel effort to enhance COVID-19 case data, link residents to social resources, and assess prevalence of persistent symptoms post-infection among San Bernardino County (SBC) residents.
COVID-19 Roadrunners Courier Program	Public Health	San Bernardino County is unique in that it is the largest county in the contiguous United States with 20,105 square miles of varying terrain; ranging from mountains, valleys, and deserts. During the COVID-19 pandemic, ensuring life-saving medical resources reach 2.2 million residents posed a logistical challenge due to the distance from the central distribution hub, transportation conditions associated with weather and topography, and strained resources.
COVID-19 School Response Efforts	Public Health (School Task Force Team)	A collaborative between the San Bernardino County Public Health Department, the San Bernardino Superintendent of Schools to provide ongoing support and resources to public, private and charter K-12 schools, preschools, day care centers, and institutions of higher learning through multiple communication channels for the continuing efforts to ensure specific measures are in place at school sites
COVID-19 Roadrunners Courier Program	Public Health	The School Vaccination Initiative, led by the San Bernardino County Department of Public Health (SBCDPH), aimed to ensure that all school-aged children and their families had access to life-saving COVID-19 vaccination services.
COVID-19 School Vaccination Events	Public Health	San Bernardino County Department of Public Health (SBCDPH) implemented a multi-faceted approach to address low vaccination rates of residents and staff at Skilled Nursing Facilities.
COVID-19 Skilled Nursing Facilities Initiative	Public Health	The San Bernardino Faith-Based Initiative provides COVID-19 Mobile Vaccination Clinics to vulnerable and marginalized communities through collaboration with trusted faith-based partners in San Bernardino County.
COVID-19 Vaccination Faith-based Partnership	Public Health	The year 2021 brought with it new challenges carried on the shoulders of optimism for the pandemic response team within the San Bernardino County (SBC) Department of Public Health (DPH) upon the introduction of the first COVID-19 vaccines.
COVID-19 Vaccine-Therapeutics Distribution, Allocation, Appointments Program (DAAT)	Public Health	The Volunteer Management Program was established to streamline the coordination of volunteers that assisted in supporting Public Health services during the COVID-19 response.
COVID-19 Volunteer Management Program	Public Health	The discovery of SARS-CoV-2 created an environment of continuously changing information with national, state, and local agencies trying to stay on top of current news.
COVID-19 Workforce Development (CCTP)	Public Health (CCTP)	Since the beginning of the COVID-19 pandemic, San Bernardino County COVID-19 Contact Tracing Program (SBC CCTP) has embodied a dynamic, adaptable workforce.
Health Data Interoperability – A Health Center Journey from Traditional to Smart Operations	Public Health	The San Bernardino County Department of Public Health (SBCDPH), Clinic Operations Section provides low-cost, confidential health services through its four Federally Qualified Health Centers (FQHC) and three Public Health Clinics.
Improve residents’ physical and/or behavioral health, including rough promoting healthy living and delivering health services(Bridge Program)	Public Health	In January 2021, California was experiencing an exponential surge in COVID-19 cases. Hospitals and clinical staff were depleted and on the verge of collapse due to staffing shortages and intensive care units filled beyond capacity.
Improving Care Coordination with Real-Time Patient Encounter Notifications	Public Health (Bridge Program)	Cases of congenital syphilis (CS) have risen steadily in the last 5 years as cases of syphilis continue to increase nationally.
Incorporating Literacy – Focused Strategies into Nutrition/Health Education	Public Health	San Bernardino County Department of Public Health (DPH), Nutrition Program is dedicated to improving the lives of county residents through education and the promotion of food resource management, healthy eating and physical activity.
Project ReNEW	Public Health	The COVID-19 pandemic had an unprecedented impact on employees. From August to December 2021, San Bernardino County Department of Public Health (SBCDPH) Preparedness and Response Program (PRP) established and implemented Project ReNEW, an initiative that focused on employees’ path to resilience after working a sustained emergency response and creating a healthy workplace in uncertain times.
San Bernardino County COVID College	Public Health (Training Program) – Public Health and Office of Emergency Services	San Bernardino County COVID-College is a training program created to formalize and standardize the training process specific to the COVID-19 response for county staff assigned to testing and vaccination sites.
San Bernardino County COVID-19 Mobile Clinics Collaborative	Public Health	The San Bernardino County Mobile Clinics Collaborative significantly improved the accessibility and delivery of COVID-19 vaccination services.
Spark Survey: Encouraging Open and Transparent Communication from Employees	Public Health	Every employee’s voice is key to the success of the San Bernardino County Department of Public Health, Division of Environmental Health Services (EHS).
The San Bernardino County Initiated Quad County Nutrition Action Partnership (CNAP) School Meals Access Collaborative: Supporting School Meals Access During COVID-19	Public Health	San Bernardino County Nutrition Action Partnership (SBCNAP), of the Department of Public Health’s (DPH’s) Nutrition Program, has pioneered collaborative partnerships in supporting school districts. From 2015-2019, SBCNAP Summer Meals Collaborative, co-chaired by local school districts and No Kid Hungry, prioritized increasing summer meal participation to address food insecurity and access to healthy food.
Unhoused COVID-19 Vaccination Initiative	Public Health, Public Health and Department of Behavioral Health	The Department of Behavioral Health (DBH) and Department of Public Health (DPH) collaborated with stakeholders to provide access to vaccinations amongst the unhoused population San Bernardino County.
Vaccine Hesitancy Outreach	Public Health	San Bernardino County (SBC) COVID Contact Tracing Program (CCTP) initiated a survey to assess vaccine hesitancy among unvaccinated, former COVID-19 cases in communities with the lowest COVID-19 vaccination rates.
WIC – Cisco Jabber Windows Softphone Deployment	Public Health	The County of San Bernardino Department of Public Health (DPH), through its Women, Infants, and Children (WIC) Program, provides nutrition, education, counseling, breastfeeding support, and referrals to other community resources. us
El Dorado Fire Post-Fire Task Force	Public Works	In late 2020 the El Dorado fire raged in the hills and mountains of the San Bernardino National Forest and adjacent communities right on the heels of the very recent Apple Fire. During the burning of this fire, a post-fire task force was created consisting of local, state, and federal entities in cooperation to prepare for the increased flood hazards that could result due to this disaster during storm events.
Traffic Cabinet Improvements	Public Works	The San Bernardino County Department of Public Works (Department) recognized that traffic signal cabinets tend to be an aesthetic detriment, essentially presenting a metal box eye sore that is prone to graffiti.
Public/Private Partnership Deal	Real Estate Services, Real Estate Services, County Administrative Office, Regional Parks, Land Use, County Counsel	The vision to consider Topgolf was conceived by 4th District Supervisor, the Honorable Curt Hagman in early 2017.
California Days at Calico Ghost Town Regional Park	Regional Parks	California Days at Calico Ghost Town Regional Park is a part of San Bernardino County’s Special Event program and was held February 19-20, 2022, in Yermo, California.
Polls Ballot Ordering System	Registrar of Voters	Planning in advance of the 2021 recall election, the San Bernardino County Registrar of Voters sought to improve communication and accessibility of information between its three Departments of Ballots, Logistics, and Election Workers.
Community Service & Reentry Division, Interactive Multimedia Platform	Sheriff’s Department	During 2019, the San Bernardino County Sheriff’s Department, Community Service & Reentry Division (CSRD) – then called the Inmate Services Unit – launched an interactive, public-facing website designed to assist the Division promote the programs and services offered to incarcerated persons, provide a database of resources for justice-involved persons during the reentry process and provide an avenue for the public to help connect incarcerated loved ones with needed services.
Medi-Cal Health Navigators Program	Transitional Assistance Department	Through a special program allocation from the Department of Health Care Services, San Bernardino County Transitional Assistance Department (TAD) partnered with Loma Linda University (LLU) in 2020 to promote and expand the Medi-Cal program by reaching out to targeted uninsured high-risk populations.
TAD/Public Health CalFresh Targeted Outreach	Transitional Assistance Department, Transitional Assistance Department and Public Health	The San Bernardino County Transitional Assistance Department (TAD) and Department of Public Health (DPH) enhanced collaboration to facilitate a targeted outreach initiative that promoted the CalFresh program (California’s Supplemental Nutrition Assistance Program [SNAP]) to the food insecure population within the county.
Employer Toolkit	Workforce Development	Through a collaboration between the San Bernardino County Workforce Development Department, Department of Rehabilitation, Inland Regional Center and other Disability Serving Community Based Organizations, an Employer Resource Toolkit was developed. The
Prison to Employment Initiative	Workforce Development	In July 2018, the California Legislature approved Senate Bill (SB) 856. The budget included $37 million in state general funds for the Prison to Employment (P2E) initiative.